Recruitment

Sales Office Administrator

Office Administrator required to work at Sutton’s head office in Sidcup.

This person will need to have a focused customer approach in delivering good customer care and service. You will also have strong administrative skills, especially in investigating and resolving queries in a professional manner and effective time frame.

Excellent communication and interpersonal skills with pleasant reception and telephone manner, be highly organised, able to prioritise own workload, be willing to learn and be a good team member and work closely with the directors

Key Duties and Responsibilities

To support the administrative needs of the office in accordance with company procedures and any relevant work instructions including:

Good communication skills
Administrative skills
Effective problem solver
You will also have a good level of computer literacy
Be responsible for monitoring and inputting of sales enquiries and relevant outcomes onto the main database.
Produce and coordinate weekly sales targets
Positive attitude, showing initiative, drive, enthusiasm and passion for pushing the business forward
Be able to work alongside directors
To undertake any other administrative duty not covered above
To adhere to and promote all company policies and procedures in place from time to time including those relating to HR and health and safety.

If you would like to become part of our team please send details to irene.ott@suttonhomeimprovements.com.

Conservatory/Orangery Surveyor

This person will need to have a good customer focused approach to customer care and service. You will be responsible for accurately surveying and recording the requirements of customers’ orders and resolving any customer queries that may arise, taking accurate site measurements and promptly processing ground base work drawings for the commencement of building works and assessing the need for relevant planning requirements or related issues.

You will investigate the differences between contracts and customer expectations. You will assess the time scale of the installation, review the suitability of the products supplied, agreeing the design options and necessary site arrangements prior to the installation.

The roles key responsibilities will include the following:

Supporting the installation management team and if required resolving any problems effectively by gaining co-operation and using all available resources.
Ensure accurate onsite measurements, drawing and photographs are taken as required.
Complete window and door survey sheets.
Clear clarification with customers details/design of contract and ensuring they are happy and understand the order placed.
Raise any order variations and communicate with the sales consultant with regard to any alterations to the contract.
To communicate to the Installation Manager any unusual or difficult installation problems that may need special attention.

The requirements of the potential applicant are as follows:

Polite and courteous approach to clients
Administration skills
Valid full driving licence
Experience in installation of uPVC and Aluminium products
A thorough understanding of construction building processes and statutory legal requirements
Be an effective problem solver
Able to work on own initiative and as part of a team
You will also have some level of computer literacy

This is a fantastic opportunity within a well-established company.

To apply please send your CV to emma.johnson@suttonhomeimprovements.com or call 020 8308 3590.

Sales People

We are an established home improvement company in the South East, with a rare opportunity for the right person to join a very successful sales force.

This opening would enable you to become a valued team member, plus provide you with a perfect platform to have a successful sales career with a developed customer base for the generation of future business. And with our new portfolio of 21st century products and exclusive ranges your career is assured.

Sutton Home Improvements is a well-known, well-established brand. With this and the support you can depend on, your own enthusiasm is all you need to achieve a long and successful career in sales.

To apply please send your CV to Bernard.ott@suttonhomeimprovements.com or call 020 8308 3590.

Window Installer

An experienced Window Installer is required to join Sutton Home Improvements – an established and FENSA registered window and door company based in Sidcup, Kent.

The company install a large range of bespoke products made in a range of materials, including UPVc, Aluminium and Timber.

The role will include the following:

All aspects of window installation and finishing to a very high standard.
Working alongside our Installation Manager, ensuring installations are carried out smoothly and delivering good customer care and service.
Responding to customer queries or issues that may occur during an installation and reporting back to the office for clarification.

In this role you will become a team member with the ability to show initiative. In return for your dedication and loyalty you will benefit from a long term career with a growing company and the opportunity to secure your future.

To apply please call Emma Johnson on 020 8308 3590.